Terms & Conditions

At Fast and Cool Refrigerated Truck, in Dubai. We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our Chiller Van and Freezer Van Rental Services in Dubai. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect:

  • Personal Information: When you make a booking or inquire about our services, we may collect personal information such as your name, contact details, and payment information.
  • Booking Details: We may also collect information related to your rental booking, including pick-up and drop-off locations, rental dates, and vehicle preferences.
  • Website Usage Data: We may gather information about your interactions with our website, such as your IP address, browser type, and pages visited, to improve our services and user experience.

2. How We Use Your Information:

  • Providing Services: We use the information you provide to fulfill your rental bookings, communicate with you regarding your reservations, and provide customer support.
  • Improving Our Services: We may use aggregated data to analyze trends and preferences, enhance our website functionality, and tailor our services to better meet our customers’ needs.
  • Marketing Communications: With your consent, we may send you promotional offers, newsletters, or other marketing communications related to our services. You can opt out of receiving these communications at any time.

3. Data Security:

  • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.
  • We restrict access to your information to authorized personnel only, and we ensure that all third-party service providers adhere to strict data protection standards.

4. Data Retention:

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  • Once your information is no longer needed, we securely dispose of it in accordance with our data retention policies.

5. Sharing of Information:

  • We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or vehicle maintenance providers.
  • We may disclose your information if required by law or in response to legal requests or court orders.

6. Your Rights:

  • You have the right to access, update, or delete your personal information held by us. You can do so by contacting us using the contact information provided below.
  • You also have the right to object to the processing of your personal information or to restrict certain types of processing.

7. Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review this Privacy Policy periodically.

8. Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at +971 551 446293.